House Cleaning Bond

What is a bond and do I need it?

This is one question which confuses most business owners. Most of the general public is confused about what a bond is and when it is useful, so they think most business owners should have one.

A bond protects your house cleaning company against employee theft. If you have no employees, you do not need a bond.

Since many homeowners do not know this, you will have to explain this over and over. This is why many elect to purchase it as a marketing tool and a way to just make it easier to say "yes, I have a bond" rather than explain why you do not.

How a bond works:
Let's say your client calls and says they are missing their diamond engagement ring and they last saw it before your company arrived. Your employee "X" was on the schedule for that household that day. Your client would have to call the police and file a report. The police then do an investigation. If they find proof that X did indeed steal the ring, the bond would pay the client the cost to replace the ring (if it is not still in possession of the employee). Once the bond is paid out, you then repay the bond in payments. Kind of seems backwards doesn't it. So, in essence, a bond protects your customers, not you, the business owner.

You can purchase a bond through most insurance companies. It is relatively cheap so I would recommend it if you have employees.

Also, be sure to have in your contract to remove all sentimental and valuable items as company is not responsible for loss or breakage.